General Terms and Conditions

1. scope of application


The terms and conditions apply to all seminars, courses and consultations. By registering/booking, the enquirer recognises the General Terms and Conditions.

2. registration and booking of offers

Bookings can be made by telephone or digitally via the website www.maria-die-stimme.com and the appointment system set up there. The person making the booking will then receive a confirmation with information about the event, location, duration and payment terms. The registration is binding and requires full payment if the appointment is not cancelled up to 2 hours in advance.
 For seminars, trips and courses, registration is only binding once the participation fee has been transferred to my account. Cancellation conditions apply separately to the respective seminar/trip.

The number of participants is limited for all seminars and courses. Registrations will be considered in the order in which payment is received and confirmed in writing.
If the course or seminar is fully booked, the enquirer will receive a cancellation by e-mail.

When booking individual counselling sessions, the session is calculated and invoiced by the half-hour and is payable in cash immediately after the session or by bank transfer within 10 days.

3. data protection

Booking data is processed electronically for internal purposes. The data associated with the registration/booking is stored in compliance with data protection regulations. All data will be treated confidentially and will not be passed on to third parties.

4. withdrawal/cancellation

Cancellation with refund of the course/seminar fees is possible up to 3 days before the start of the course/seminar. 
For group trips and multi-day seminars, the respective individual registration conditions apply.

If a written cancellation is received after the above-mentioned deadline or if a participant does not attend the seminar/course without cancelling, the entire fee will be charged.
 In the event of a seminar/course cancellation by me, the fee already paid will be refunded in full. There are no further claims against me.

5. benefits

Please refer to the corresponding individual invitations to tender for the service content.

6. liability

In the event of cancellation of a seminar/course due to illness of the seminar leader, force majeure or other unforeseeable events, there is no entitlement to implementation and no costs will be covered.

Participants take part in the seminars, courses, fire lodge and trips on their own responsibility. I am not liable for any resulting consequences of any kind.

If you have any health problems, please seek medical advice before visiting the fire lodge.

7. copyrights

All seminar documents are protected by copyright and are for the personal use of the participants only. They may not be passed on to third parties without my authorisation.
 Reproduction, publication and electronic storage of the documents is not permitted without my express written authorisation. 
The learning content and measures for further development remain the intellectual property of Maria Käser-Aunkofer.

8. other

The exclusive place of jurisdiction is Regensburg.

9. changes

We reserve the right to make changes.

Status: 15/03/2024